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Review: Motorola MB525 (DEFY)

Posted on by Albert

The Motorola MB525 is touted as being "life-proof".


In November of last year, Motorola launched the MB525 (also known as the DEFY) in South Africa. We lived with the MB525 for a week or two, and put it through its paces.

The Motorola MB525 is touted as being “life-proof”, which is an all-in-one term coined to encompass the dust-, shock-, and water-proofness of the device. It trekked with us up a mountain (and spent the night up there), went to work with us every day, and was also by our side as we partook in a bit of wine-tasting. That ought to qualify as “life”. How did it fare?

Physical Features
Measuring 59 x 107 x 13.4 mm and weighing in at a paltry 118g, the Motorola MB525 looks small, but that’s just because it wraps so neatly around the 3.7-inch display that almost touches the edges of the front of this device. Just below the display the usual Android buttons (menu, home, back, and search) are found in the dreaded capacitive form. Yes, unfortunately, when the buttons are this sensitive, and this close to the screen, you find yourself accidentally pressing them often enough to test your sanity. And no, vibration to emulate haptic feedback is no substitute for true hardware buttons. Along the top is the speaker grille, and nestled alongside it, as usual, are the light and proximity sensors, but they’re hidden away so well you’ll struggle to actually see them. No front facing camera here, unfortunately.

Yeah, we dropped it in a pitcher of water, where it stayed for 5 or 10 minutes.

So, the front is standard fare, but then the device starts to get interesting (well, apart from the volume rocker on the right and the power button up top, which just isn’t “clicky” enough, and is more difficult to press than you would expect). The visible screws along the sides of the device look great, even though their sole purpose is probably to emphasize the ruggedness of the device. Then you notice that the Micro-USB connector on the left side of the device, and the standard 3.5mm headphone jack on the top both have pretty snug fitting rubbery plastic plugs. The awesome, rubbery soft-touch plastic back (the kind we love) has a special locking mechanism. This device’s internals are pretty well protected against the elements. And it’s been done without beating the MB525 with the ugly stick.

The Motorola and MotoBlur logo are etched into the back, which also sports a 5MP autofocus camera with LED flash, and a second microphone for noise-cancellation purposes.

Did we test the ruggedness of the device? Well, yeah, we dropped it in a pitcher of water, where it stayed for 5 or 10 minutes while we took pictures. It’s waterproof, all right. Dust-proof? Well, the internals were probably safe, but the tiny gap between the glass covering the screen and the edge of the device’s body got filled with little specks of dirt and sand pretty quickly, which is an unfortunate design flaw. Shock-proof? It survived the trip up and down a mountain in a no-frills, no-fuss trouser pocket, and it was fine, so we guess it’s shock proof too.

All in all, a solid, very rugged device that doesn’t look half bad.

The display is gorgeous.

Display
We regularly caught ourselves stealing looks at the Capacitive 3.7-inch WVGA display, and with good reason. It’s gorgeous. With a 480 x 854 pixel resolution, it’s super-bright, amazingly crisp, and just “I can’t believe it’s not Super AMOLED” quality. It’s covered by, as most of these devices are these days, a sheet of Corning’s Gorilla Glass, which didn’t pick up one single scratch the entire time we lived with it. Touch-sensitivity was good, supporting multi-touch, and being one of the more responsive displays we’ve used.

It’s a pity that, for some or other reason, when you plug in the wall charger, the touch sensor is disabled. This means that you can’t finish that urgent SMS, or keep yourself busy if you’re bored, or hit the snooze button on the alarm while the device is charging.

Barring that, the Motorola MB525 has, in our opinion, one of the best displays in its class.

Sensors and Such
This is always our least favorite thing to write about, seeing as the standard array of A-GPS, Light and Proximity Sensors, Accelerometer, Bluetooth 2.1 and b/g/n Wi-Fi radios are all present here, and working as expected, as they are for 99% of modern Android devices. A little extra here, is the “Magnetometer” – or digital compass, something that’s often there, but you can never be 100% sure. The MB525 has it, and it works well.

We should probably note that the Wi-Fi gave us problems. It would drop the connection, sometimes as expected, during sleep, sometimes out of the blue. Then, it would take up to ten minutes to pick it up and connect again. It did this on three different networks. It’s probably a software problem, though.

Performance and Battery Life
The TI OMAP3610 processor that powers the Motorola MB525 at 800Mhz is very capable, but is definitely hamstrung by the software running on the device (more on that later). This is accompanied by a separate GPU, the PowerVR SGX 530, and 512MB of RAM. We weren’t blown away by the performance of the device, but it didn’t really disappoint either. There was a tiny bit of lag present when switching homescreens, or when there were menu animations. This was mostly in the OS itself, though, as both 2D, and OpenGL-driven 3D games ran without problems.

We received a brand new battery with the device, which may explain the initial disappointing battery life, but after two or three full charging cycles, we were left quite impressed. Heavy use throughout the day, with both 3G and Wi-Fi enabled, as well as quite a bit of browsing and Angry Birds, left us with an indicator still in the green by the time we plugged it in to charge for the night. Pretty impressive.

The MB525 comes with 2GB of internal storage (which is quite enough), which is expandable to 32GB with an SD card.

Camera
The camera on the MB525 is a pretty standard 5 mega-pixel affair. Motorola’s camera application was intuitive enough to use, but the “scenes” functionality, which is supposed to automatically adjust camera settings for you depending on what you’re taking a picture of, didn’t seem to make much difference, so I shot on “Auto” mode most of the time, which did a good enough job. As is usual with cellphone cameras, the MB525′s module delivered pictures that were acceptable with sufficient light, but it suffered in low light, and the LED flash either washed out pictures, or under-lit them.


This camera will do as a spur of the moment shooter, as it’s much better than the 5MP cellphone cameras of a year or two ago, but it won’t replace your dedicated point-and-shoot.

Software
It’s a pretty well known fact that those that have had the good fortune to use a device loaded with stock Android are loathe to return to anything a manufacturer has customized to “differentiate” itself, especially if it runs as deep as the changes Motorola has made with MotoBlur on this particular phone. Let’s just get the verdict out there: it’s horrible.

The camera on the MB525 is a pretty standard 5 mega-pixel affair

The launcher that sits on top of Android 2.1 feels like something hammered together just before release. Seven fixed home screens, that are, as usual, customizable with widgets. The intentions behind the MotoBlur-specific widgets were probably good, but they’re not very pretty. Granted, they’re not ugly either, but I’d rather download something else to display time, weather, and the like. Also, the layout grid on the homescreens is spaced strangely, which is nitpicking, but it still bothered me.

Sure, you’re free to download another launcher, like ADW or LauncherPro, but Motorola’s customization runs deeper than this. Apart from the usual slew of uninstallable applications you’ll probably never use, the dialer, message and contact applications are Motorola developed, and feel unfinished. Then there are the custom entries in the settings application, like the data and battery managers that, once again, were probably developed with the best of intentions. Who wouldn’t want to use minimal data, and have better battery life? Unfortunately, for some strange reason, Motorola has moved around menu entries, and things are not where you expect them to be. It took us a whole day to find out where you now turn off mobile data, for example. I’m also pretty sure that it’s a bug in this functionality that caused the problems we experienced with the Wi-Fi.

Apart from this, we experienced what was probably a memory leak, as the phone slowed noticeably after two or three days of use, requiring a reboot.

All in all, this phone would have been absolutely brilliant had it come with stock Android, like the original Motorola Milestone did. Unfortunately, it’s ended up being a prime example of why manufacturers should differentiate on hardware, and leave it to the user to decide how to customize their Android install.

As for the hackability of the phone…things are iffy. Root is possible, and not too difficult to achieve. It is also, under certain circumstances, possible to flash a new bootloader, and it is possible to install other ROMs. The catch is that the only ROMs that are available at the time of writing are different flavors of the original, official ROM, some of them “de-blurred”. So, no stock ROMs, and no CyanogenMOD (although a few devs are purportedly working on a port…here’s hoping!).

Conclusion
We’re torn, and a bit sad about the MB525. The hardware is really, really good. Unfortunately the software overshadows this brilliant hardware, so much so that we can’t recommend this without listing the caveats. If you want a rugged Android phone (we’re not aware of any other on the market at the moment), and you can live with Motorola’s customizations, then by all means, go ahead – but make sure you know what you’re letting yourself in for.

Build Quality: 9/10
Performance and Responsiveness: 7/10
Aesthetics: 7/10
Display: 8/10
Hackability: 5/10

Score:7/10






35 Responses to Review: Motorola MB525 (DEFY)

  1. Francois says:

    Thanks for the info. Looking to get it from Red Bull Mobile. On the R250/pm deal. If the software bothers I will go with a custom ROM.

    • Albert says:

      Glad it was helpful. I really do hope they manage to shoehorn CyanogenMod onto the device, because the hardware is seriously some of the best in class.

  2. Justin says:

    Defy was released with Android 2.1 and all reviews on the net seem to be based upon MB525 with Android 2.1. AutoPage are now advertising it with Android 2.2. Was your review unit 2.1 or 2.2?

    • Albert says:

      The official word from Motorola on this: “The Motorola MB525 (DEFY) upgrade from Android 2.1 to 2.2 is expected in June 2011 and will be offered via FOTA. Users can check for available software updates by visiting http://www.motorola.com/update and following the prompts for PC upgrades.” – our review unit was still running 2.1.

      • Jasweb says:

        “The hardware is really, really good.” and from your comment above that 2.2 (Froyo) will be available (soon) I have decided to get this for my Wife (her old phone took a dive in the bath courtesy of our 21 month old son).

        Hopefully it already comes with 2.2 (as advertised by Autopage) or will be available soon ;).

      • Frans says:

        Was on the Moto website. The Froyo upgrade available for the MB525

        • Albert says:

          Indeed it is, if you see the above comments we’re well aware of this fact. :)

  3. Khalid says:

    Hi, your review was based on the 2.1 Android. Now that the phone is available with 2.2 Froyo, will your review on the software improve substantially or get wrose? And can it be now customised?

    The RBM offer from Cell C for R 250 is a bargain as the data/sms/minute bundle value is far greater than R250 pm excl the free phone.

    • Albert says:

      2.2 is a vast improvement over 2.1, so in that aspect it should be better – but we still think that MotoBLUR spoils what is an otherwise amazing device.

      • Khalid says:

        Thanks for your reply Albert. One more question related more to android than this handset. Rumour has it that BBM is coming to Android, is this true, when will it be available and for which android version? Thans again.

        • Albert says:

          To be honest, I don’t think it’s coming to other platforms any time soon, and if it is, it’s not going to be very successful.

          Cross-platform messengers like Whatsapp have already gained a foothold – and getting hold of other users is much more intuitive than sharing some randomly generated PIN.

          • Khalid says:

            Thanks again. I was advised by Motorola customer support that Motoblur is NOT loaded on the South African handsets any more. Will that now make a huge difference / improvement in the software and overall user friendliness.

            • Albert says:

              In my opinion, yes, a pure Android experience is better than a manufacturer forcing you to use extras that you really don’t want to.

              A vanilla Android install gives you choice, and may even run smoother.

  4. Welie says:

    That MOTORALA is cool, Cant wait to get it….

  5. Sean says:

    I have had this phone for 2 months now. I love it. Coming from a iPhone3GS and then a Wildfire, this is just so much better. I updated it to 2.2 Froyo through Moto’s official site over the weekend so an official update is available. CyanogenMod7 has been available for a while now for this phone, even better is Blurry Ginger which is a leaked version of 2.3, this phone is gaining popularity in the modding community from what I have noticed.

  6. Jason says:

    I am considering this phone as a replacement for my old Nokia E7. I use my E71 extensively with Endomondo or Sportstracker for mountain biking and will be doing the same thing with its replacement, so this rugged phone seems perfect. BlueTooth heart rate monitors are available for android too, so that is awesome.

    My only concern is the battery life. The review was inconclusive. Even after 2 years my E71 can easily last through a 5 hour ride, logging GPS all the way, the app would be useless if it couldn’t.

    Does anyone have any real life experience with it?

    Thanks!

    • Jason says:

      I ended up getting the phone. In case anyone else out there is looking for an answer to my question, the battery life seems fine for my application. My longest ride so far was 2h45 but there was plenty of battery left. I will report back when I get around to doing a proper long ride.

      I haven’t bought the heart rate monitor yet since people’s reviews of it are very mixed.

  7. Russ says:

    So if I get this phone, I can upgrade it to 2.2 android in SA no problem?

    • Clint says:

      i have had no luck upgrading to 2.2. i’ve tried the Motorola software but it keeps telling me there is no update currently available for my phone. I’m still sitting on ver 2.1. I’m not sure how Sean got it right

      • After reading the article on the Motorola MB525 Defy it saddens me a little bit that there are shortcomings in the software. Because I checked various cellphones and thought this phone is the answer to my problem. However I like to mention that Iam not a professional I prefer to have a cellphone operating 100%. Can improved software be down loaded or has the limitation since been rectified.

        • Albert says:

          According to Motorola, there is a software update available for this phone, and those that have installed it says that there is a definite improvement.

    • Albert says:

      There mixed results from people out there, but the official answer from Motorola is yes.

  8. Kamaal says:

    i got my mb525 for a week now and its a great cellphone but when i am trying to update to 2.2 from the motorola software update and shows that there is no update available and i am not sure if its because there is no motoblur on in then again i not sure how to check

  9. gary21 says:

    I got the Motorola MB525 two day ago, I must say its a pretty good phone, but the buttons are sensitive, its very easy to exit out of a screen where you are busy in. The charging cable is also very short it could have been a bit longer. this is my 2nd Motorola I have had, and im glad to see Motorola is coming back to life.

  10. Paul says:

    I’m looking for a phone to upgrade to from my Nokia 5800 and the Defy (or Defy+) is currently top of my list.
    However, an alarm bell rang when I read “It’s a pity that, for some or other reason, when you plug in the wall charger, the touch sensor is disabled”, as I’m often on-call and need to have instant access to any important functions!
    What does this really mean? What is possible while charging?

    • Albert says:

      I meant just that. On the software version our review unit was running, plugging it in to charge disabled the touchscreen – you couldn’t do anything except answer an incoming call.

    • Stuart says:

      I haven’t noticed this with my Defy, which i got hold of in April 2011, so presumably they have changed this feature. I can do pretty much anything with my phone while it is charging.

  11. Janine says:

    Maybe I am old fashioned, but I still choose phones based on battery life. My Nokia C3-05 needs to be charged once every 6 days unless I check the weather or use maps too often, which shortens the battery life. My husband’s HTC lasts 1-2 days no matter how little (or much) he uses it. How long does this phone battery last if you don’t use apps, and you just have a 5 minute call a day?

    • Philip says:

      Keep in mind that the C3 classes itself firmly into the featurephone segment of the market; comparing it to an Android smartphone is an exercise bankrupt of reason.

      If you don’t need to use apps, or any of the other high-powered features only smartphones provide, then you shouldn’t be shopping around for one. Your wallet and your time-between-charges sensibilities will thank you.

      If, however, you really are after a smartphone, you shouldn’t be expecting more than 1-2 days between charges, and that’s optimistic. Remember, you’ve basically got a phone that’s equivalent to last decade’s desktop PCs right there in your pocket.

      To properly answer your question, though, I didn’t review this one, so I can’t give you concrete data on the MB525′s battery life, but in my experience with a range of Android phones, typical figures are usually about 24 hours from 100% to near 0%, and then that’s with WiFi permanently enabled, and quite a bit of usage during the day. Most Android phones tend to not deviate from this charge behaviour.

      • Janine says:

        Thanks, Phillip. I just want an unbreakable phone with a long(ish) battery life that I can use the “locate” feature (an Android app) and maps on, i.e. and Android phone with a GPS. I don’t think this is particularly expensive so if it is a smart phone then that is just an added bonus for me.

  12. Beulah says:

    I got this phone for myself about two months ago and love it except that it uses unbelievable amounts of data so I’m scared to even use it for anything. My bill is way too high for the little I’m using it. My data manager shows that about 50% data is used in the Gallery – I don’t get that. Any advice on how to reduce data usage. I’ve done everything I can think of (btw I don’t speak Geek so please in laymans terms).

    • Albert says:

      It sounds like you may have Picasa/Google Photo syncing enabled. Disable it in Settings > Accounts & Sync, by tapping on your Google account under the “Manage Accounts” heading, and deselecting “Sync Picasa Web Albums”.